out of Read Reviews for Dr. Stephen Brown
The front desk was wonderful, understood my insurance and quoted me well. They were on time, no waiting. My teeth feel great and it was efficient.
I felt taken care of, not just worked on.
About Front Desk: very knowledgeable. accurate. They knew my name when I walked in the door! amazing customer service.
Hygiene rating:
Hygiene time: 60
My Experience: Exam & Consultation, X-Rays
Duration: 1 hour
I know this doctor: 5 years
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I would not recommend this office to anyone. I was told by my insurance company that this was a covered physician so I became a patient. After a few visits I always had a balance which never questioned. I wised up and contacted my insurance company and asked why I owed money on a supposed 100% covered service. I always went for very basic services (routine cleanings). I was told that this dentist charges more than what insurance pays, which is why I had a balance. I called Dr Browns office and asked why they charged more. They stated that my insurance company had not been a contracted insurance. Are you kidding? Why would they NOT bring this up when I first scheduled my appointment? Penny is bad at her job and is very deceiving. I would not recommend this practice.
I have since changed dental offices and I never owe anything. This office and their staff practice poor billing services and my account is now in collections. They will never see a dime based on principle, and I suggest you find a new dentist, as I did.
About Front Desk: RUDE and they lie.
Hygiene time: 30
I know this doctor: 2
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I went to Dr. Brown to find out why my tooth was sore. I had received a recommendation from a family member. I, before now, have never had a "good" dental experience. Dr. Brown noticed immediately that I was nervous and scared, he instantly tried to comfort me by describing what he was going to fix, how he was going to fix it, and alternative ways of fixing my problems. He also gave me a choice and when and how to fix my teeth. As for the actual procedure, I couldn't feel a thing. The Dr and his assistant talked to me and tried to make me as comfortable as possible. I was the one navigating the ship, and he listen to all my concerns and discussed everyone! I'm simply amazed. I would recommend Dr. Brown to absolutely anyone ESPECIALLY nervous patients.
About Hygienist: Very clean and serene.
I know this doctor: a few weeks
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Badest dentist on the planet!!! Used to hate going to the dentist till i met dr.brown and his awesome staff. If your worried about pain don't. the most pain free dentist i have ever been to in my life.His office location is top notch. while being worked on he gives you a remote for the tvs which are mounted in the ceilings .If it's a shot and are gas you want are both his staff concern is your comfort. He is is worth every penny you pay. Like I said the Badest dentist on planet earth!!!!!!
I know this doctor: 8 years
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Dr. Stephen Brown is such a wonderful dentist. His staff is professional, timely, and extremely friendly. He put my young kids at ease during their visits and now they really enjoy going every six months!
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