Read Reviews for Dr. Irma Cantu-Thompson
About Front Desk: 5 stars she trained them well!
About Hygienist: 5 stars without hesitation
Hygiene time: 50
I know this doctor: 3 years
About Front Desk: Horrible if you open up a care credit account they don't ask if they can charge it proly your care credit they automatically withdraw without asking!!! That's horrible customer service never.going back
Front desk:
Hygiene rating:
About Hygienist: 0 stars she is terrible
I know this doctor: 1-3 months
About Hygienist: The staff were o.k. and the office clean. It was the dentist who was awful and worthless in handling my dental condition. You could tell that Dr. Cantu-Thompson lacked her own skills and competency in handling my dental condition. She told me that I was going to be in a lot more pain after and I need IV sedation and kept asking me to wait 2 more weeks! I am a professional nurse of 27 years and I have never ever seen a doctor treat a patient the way I was treated. I walked out! The new dentist I located that day had both teeth pulled out no trouble with in 2 hours after I left Dr. Cantu-Thompson's office. I felt no pain during or after the extractions and there was minimal bleeding. The next day I was doing GREAT! My new doctor also offered more current options for me other than partial dentures that Dr. Cantu-Thompson never brought to my attention. Also I lived by Dr. Cantu-Thompson Babcock Rd. Office and when she kept scheduling my surgery she wanted me to drive way across town to her south-side office for the surgery which was a big inconceivable and the reason why I chise the location nearer my home. Then the staff made my appointments and scheduled the surgery with out even hecking with me when I had other appts made and could not drive to the southside location. They took it upon themselves to book the Anesthesiologist who had to be cancelled because the dates were not convient for me. Dr. Cantu-Thompson had to bring the cancellations to my attention when it wasn't even my fault! The entire time my tooth ache was getting worse. I was given an estimated total of $8,887.00 to extract x9 teeth and fit me for upper & lower back partials and a fee for IV sedation for 1.5 hours for the anesthesiologist. This was a terrible experience! I do not recommend her and advise you too seek professional dentistry else where! 06/09/2011.
I know this doctor: Six Months
I know this doctor: 3 years