out of Read Reviews for Dr. Kenneth Pratt
Elizabeth ,his assistant, was wonderful,compassionate,listened well,professional. She is the only reason I got through this difficult procedure. He was none of the above.
I know this doctor: New patient
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Smiling Patient
dislikes
Dr. Kenneth Pratt
on July 15, 2017, 7:54 p.m.
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My family and myself have been going to Dr Pratt for over 20 years, my 82 year old mother still travels from Hayward to Alameda for work performed by Dr. Pratt. We have been to 3 different dentists and they all recommed Dr. Pratt. Every experience from tooth removal to implants have been done with most utmost care and skill. I wouldn't go anywhere else and I highly recommed him to everyone.
I know this doctor: 20 years
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As I was being put to sleep the Dr. made a comment - This is what we do to cats before we kill them. I was horrified and scared for my life. I then went to sleep and thankfully woke up in good condition. I would NOT recommend anyone see this Dr.
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Dr. Pratt services were great in the removal of my wisdom teeth, but Tina who handles the billing portion was very unprofessional, did a poor job at checking out my plan and was very defensive when asked to explain herself. After I called my insurance plan and spoke with them, I understood why she was defensive, she did a poor job. She told me that I had plenty left on my plan before going over my max. She checked it one week prior and never again, not even on my first visit when Dr. Pratt came in and said I had enough on my plan to cover and to bring in $35. It would have shown the amount online. I have never talked to or been treated so poorly. I will never go here or recommend this place.
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Everyone told me that taking out my wisdom teeth would be the worst thing ever... even Dr. Pratt told me there would be bleeding and swelling, but I had none of that cause he was so good.
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