out of Read Reviews for Dr. Gilbert Stein
I had a tooth extracted. It was the most positive dental experience I have ever had. I felt no pain and was very comfortable during the procedure.
About Front Desk: The front desk was very friendly. They worked me in within 24 hours of my initial phone call. They worked with my insurance company.
My Experience: Extraction
Duration: 30 mins
I know this doctor: 60 days
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Dr. Stein was very professional and courteous. He explained everything in depth to me and put me totally at ease. If I ever have to have another mouth surgery, he will be the one to do it.
About Front Desk: Robin is very professional and very caring. She knows alot about the financial part of the office and was very courteous in explaining about it to me.
Front desk:
My Experience: Oral Surgery
Duration: 30 minutes
I know this doctor: 2 months
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My visit too Dr.Steins office was nothing more than awesome, when I arrived there the staff greeted me at the Door and made my sister & I feel very welcome... I had a root canal & extractions performed during my visit.. I was put to sleep under Anastasia and I promise in 3.3 seconds I was out cold, didn't feel anything and Dr. Stein made me feel very comfortable and answered all my questions very clear his assistant was also very professional.. I would definitely recommend Dr.stein to anyone in the near further
About Front Desk: 5
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I was very dissatisfied with this dentist. The customer service was horrible, and even though it was on paper, they failed to apply my double coverage insurance. I would not recommend them, I'd actually recommend going to Dr. John Cannon that is a little further down Poplar Ave. Everyone there is great, and they even sang me a song.
I know this doctor: 1
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The dentist was fine. Its the staff that needs improvement. When calling to get an estimate to get a tooth pulled, the receptionist kept pleading ignorance. When you finally get your bill, you'll see that they won't give you an estimate because they slap an $80 exam fee on you. When we were in the office waiting, we heard the same receptionist receive several calls from people asking for estimates for pulling teeth and she played dumb saying they would need to do an evaluation first to determine exactly what needed to be done. The whole thing is such a scam. They made us pay up front what they thought we would owe them ($300)...and they were wrong. When we got our explanation of benefits we found several mistakes and have been diligently attempting to fix it. We called the dentist office to keep them informed but they said since they haven't received any word from our insurance company, they were sending our bill to collections...and it's only been 2 months! We offered to bring them our EOBs and they said they couldn't accept them. So, after it all, it turns out the dentist office owes us most of the money we gave them up front, and as we wait for our correct EOB, the dentist office is charging us interest on our balance. Shady!
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Dr Stein is a skilled surgeon, very patient and professional. Has an outstanding staff, who are poliet and very helpful.
I know this doctor: 3 years
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I found Dr. Stein on my insurance carriers website. I am very pleased with his service and his clinical staff. I had 4 wisdom teeth removed. My recovery has been quite pleaseant. I would recommend anyone in the Memphis area looking for an oral surgeon to give Dr. Stein a call. I was greeted promptly as I entered the office, my payments were explained to me by the office manager and I also experienced super service once I got to the back for my surgery. Dr. Stein is very thorough and polite. He even phoned me later after office hours to see how I was recovering.
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