I went there to change my removable retainer to a permanent one. Although they use top notch technology and Alpan himself is very knowledgeable I was disappointed. After he looked at my teeth I was put in the hands of an assistant (one of like 12 he has there he only overlooks them) to do the job, which is not an orthodontist. she "accidentally" glued floss wire to my teeth and when Dr. Alpan came to take a look at the mess it was obvious that he was stressed/anxious. In the end he unglued/cut the dangling end of the wire and I was left with the rest in my mouth stuck behind the permanent retainer. Overall I was expecting more for the price I paid and + I was there for ~2 hrs to get it done with the assistant almost pulling a couple of teeth out of my jaw. If he would have done the job himself I would probably be out of there in half an hour and feeling more comfortable. Otherwise the place is clean and the staff is nice just too bad that it runs like a factory rather than a personal dentist service.
out of 5 stars
