I've been seeing Dr. Alpan for about a year now and I've had ONE conversation with him regarding my treatment plan, progress or concerns. And when this conversaion did happen, he was rude and sarcastic. They make you sit in a room of 8 chairs, the Dr. swings by for less than a minute, tells something to the assistant and he's off to the next patient. Aside from a hello, no update on progress, what he'll be doing next nor what to expect on your next visit. NOTHING! the staff is great but his "bedside manners" are the worse. You pay less for your braces but at the price of basic customer/patient servce. Skip this guy! Bad experience and check him out on the Dental Board of California license website..... not good.