omg! dr. hyman is great. i am satisfied. having braces for 2 years, assistants are very nice, friendly, courteous, and location is a +. dr. hyman is very professional and extremely knowledgable. cost is a bit expensive, but that can be arranged. wait time is very low, and there is lots of space and magazines. when you go here, i suggest to avoid wait you go about 5 mins before appointment time. Appointments (for braces) are very quick, consists of a check-up and teeth moving. Like all orthodontists, you'll have pain with braces in the first 2 days. hang in there! Braces never had a prbolem. Customer service is very good.