Everyone was pleasant and I felt comfortable.
However, the assistant who cemented my permanent retainer seemed inexperienced and didn't attach it right. I could tell from the first moment he put it on that it wasn't straight. He seemed unsure about the job he had done, but Dr. Quo just brushed it off. I had already paid my money and couldn't affort another visit to take off and re-attach the retainer. Now 3 years later, my teeth in that retainer have become crooked (they were straight when I walked into Quo's office) because of the shoddy job he did putting it on. Now I will have to pay another ortho to take off the retainer and I will have the crooked teeth that my parents paid so much money to fix when I was a kid. Infuriating.