My son needed to finish Phase II of his orthodontic work and the technician ruined his first x-ray films and had to repeat them. I saw Dr. Chan throw his latex gloves down in anger at her mistake and I voiced my concerns to the front office.
Dr. Chan was extremely hostile and defensive and would not dicuss the matter rationally. The front office is obnoxious and discourteous. There is an issue when a receptionist broadcasts private information in the waiting room, rather than having the courtesy to call the patient to the desk to ensure privacy. I found a very nice orthodonist in Arcadia to finish my son's orthodontic work who was professional and kind. I would not recommend this office.
out of 
