Review by
Smiling Patient
Stars:
5.0
on
2005-03-18
Link
Facilities:
Service:
Painless:
Results:
Cost:
There are quite a few orthodontists to choose from, but our choice was made very easily. Why? It started on our first visit and continues each time we come in; Your business is a very welcome place; it's kind of like an extension of our home.
When we walk in the kids are happy to be there because of:
1) your warm, comfortable office decor; it's not sterile or
intimidating as some other offices are. It's like home!
2) the staff - we are always greeted using our names - you know us and treat us like real people rather than just another faceless customer
3) there are fun activities for the kids to do, incentives for them to succeed
4) You use positive reinforcement as your motivation to get my kids to keep flossing/brushing
5) My kids just love to choose color combos for their braces!
6) You know your stuff! It is very obvious that you use the best and latest technology
7) I like your attitude of thinking outside the box as well - your sense of humor is wonderful!
8) You send us e-mail reminders of upcoming appointments
9) Your rates/payment options are very reasonable and helpful and saved us a lot of money!
10) You show us respect and a true sense of wanting to help us. You talk to us like real people.
Thank you!
out of 5 stars
