I like Dr. Patterson and he came very highly recommended. I drive 45 minutes to have my son's dental work done, and I have to say his front office staff is severely lacking. One in particular is Mimi. Talks down to customers and makes you feel as if you did something wrong. She is truly an unpleasant person, and I do not like dealing with her on any capacity. When her office submitted my claim for my son's work and it was rejected due to the wrong social being used, I never received one phone call, not one email, nothing. I had to call my insurance to find that the claim was not in their system to find out my son's services, which are covered, was not being covered. When I called to let his office know, I was met with sarcasm and blame. When I asked, why my husband nor I ever received a phone call, she said, "I don't know why." Once my sons services are finished, I will not be going back nor will I recommend his office.
out of 5 stars
