My son has been a patient of Dr. Shaughnessy for over a year. My wife and have been impressed by the entire experience at his office. Dr. Shaughnessy's office runs like a well oiled machine. The staff is so naturally friendly that you may not even pick up on how seemlessly they work together to service each patient. They are like synchronized swimmers.
It's interesting to watch how they work together when they are taking the patient's baseline pictures. I've been so impressed with Dr. Shaughnessy and his staff, that I recently signed up to get my braces with them as well!