Dr Elchahal is great and friendly dentist. The office staff on the other hand is rude and nonfriendly. If you have a finacial problem one month, don't expect them to work with you. My daughter has braces too, we went to a different ortho. and they have been a pleasure to deal with. Dr. Elchahal is wonderful, his office front staff is the worst front staff that I have ever dealt with!!