He was an okay doctor. He focused on getting you in and out which sometimes was good. He really doesn't build a relationship with his patients and doesn't have a good sense of humor. The hygenists were the exact opposite. They all knew your name and would always ask how your siblings were. But, they take their time with your braces. You'll never get them off on or before his estimated time. All of my children had their braces on at least 6 months longer than they were supposed to be on. However, the customer service was below par. The one receptionist always made it seem like you were bugging her. You would ask her a question and she got mad because she would have to do her job. The facilities were great! There was complimentary coffee and the seating area was good too. Everything was clean. There was also a station to brush your teeth. Overall, I would recommend this orthodontist but there are a few things I would change.