As often as you go to the orthodontist (once a month), it's a good thing to love it. Dr. Bolon & her staff are AWESOME!!! They are VERY prompt (only once have I waited more than 5 minutes in the 2 years - 24 appts - that I've been going). Dr. Bolon is SO patient in answering questions and explaining why something is being done. The staff is also great - so polite & friendly & helpful!