I came in to have a new retainer made from Dr. Lee. The service was quick and comfortable. It had been 5 years since I last saw and ortho and he gave me tips and ideas about how to keep my teeth straight into my 30s. He was knowledgeable and gave me some great recommendations for other dentists in the area. Cost was average. Front desk and office staff were helpful and friendly. I can't speak to his longer term services, but the retainer was great.