We used to see another local orthodontist for our children but were fortunate to meet Dr. Hannapel at an oral cleft clinic over two years ago. Our orthodontist at that time was also there. When my wife asked questions about future surgeries and treatments our orthodontist acted put out and bothered. Dr. Hannapel was very attentive to our child. He carefully listened to my wife's questions and concerns. He patiently explained what our son's treatments would entail and answered all of her questions. We immediately changed orthodontists and have no regrets whatsoever. He is a genuinely nice and highly intelligent person. He truly cares for his patient's health and well being. His staff also receives high marks and have always been courteous and professional. The only reason I gave him a 3 rating for "cost" is due my lack of knowledge for what the going rate in our area is. From what I can tell though he seems pretty fair and competitive in cost. We drive about 30 minutes to get to his office and it is well worth it. We would drive even further if we had to.