Well Dr.Droel is very nice and his helpers are too!!!!!! I don't have my braces off yet but my teeth look ALOT BETTER!!!!! For my braces there is pain but not bad. Like my grandma says, " Beauty is pain." For the paying it is a little expensive but the good thing is they give you copons to help you pay for the braces! Thank you so much for every staff in helping me get a great smile inside and out!!!!!