I have two children who currently have braces. This office is kid friendly and the employees are always friendly and will work with you. I live an hour away, so both children have their appt. the same days. My kids love it there. I checked into the cost of braces at other places and Hansen's prices are the same. It's more expensive for me because of the drive, but worth every penny. I feel like a person and not a number and they really care about your kids.