Dr. Shaw and her staff are very pleasant to work with. They strive to reduce the anxiety of the children. As a rule, they do not allow the parents to go back with the kids for cleanings or procedures, as they believe this makes it easier for the children. Even my anxious 7 year old did fine! The cost is a bit higher than some dentists, I believe, but they take most insurance plans. Overall I've been pleased with the care my children have received there.