Everyone in this office is so very friendly, remembering names, family members, favorite hobbies (or at least reviewing charts recently enough to seem to remember). The office is very comfortable, Dr. Brown and his staff are very approachable, gentle and seriously concerned about not just dental health, but also overall general health. In nearly 3 decades of service twice a year, neither I nor any of my family members have had a complaint, and when we've been out of the area for periods of time, we always wish we were back in Cupertino with Dr. Brown when it comes time to get routine cleanings or complicated emergency work done.