Dr. Ken is very personable and genuinely caring dentist. Everyone in his office is friendly and professional. Before going to Dr. Ken, I was wary of dentist visits. All that has changed due to the manner in which Dr. Ken treats his patients. When having extensive work done on my teeth (e.g. getting a crown), Dr. Ken offers a DVD movie to help take your mind off the drilling, etc.
I'd say most doctors (not just dentists) could learn much by watching Dr. Ken and his staff... they are very good!