Dr. Gen is a used car salesman, he is running an operation not a medical office. During my initial consultation he told me he will see me every other 5-6 weeks for the duration of the treatment for which he estimated to be 2 years. When I asked who does the adjustments. he said he will be the only one touching my teeth. The day I decided to get braces, his assistant with one year degree from a for-profit school cemented the braces on my teeth without any guidance from the doctor or him being around at all. The doctor showed up too late so he decided to improvise and placed some buildups to separate the teeth.
After my second visit when the braces were on he told me he will see me every 12 weeks for adjustments, and the treatment will be 3 years.
Be aware that the payment needs to be sent in monthly.
When he took out the braces he cracked my front teeth, he said those are coffee stains and are not from the braces.
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