We havent had any work done yet, just a consultation. But from that one visit, I can say that we were very impressed. The office and waiting area were very nice and comfortable. They had video games for the kids and game boys so they didnt get bored waiting. The receptionist even made choc chip cookies and gave us each one when we left. Still warm.... All their equiptment was up to date. The staff was super friendly and Dr Erkis was so nice, funny, and made my daughter feel very comfortable. He even told her that he wouldnt pressure her on getting braces. He told her what was going on with her teeth and what he could do to fix it. He said the decision was up to her. I dont know whether the cost is expensive or not, we dont know yet what the amount will be for sure and I dont really have anyone to compare him to. The consult was free so what does it hurt to go and check him out for yourself. I know you will like him.