Dr. Carter is a very friendly orthodontist who appears to love her job very well. I must also say she knows her job very well. She explains her expectations at the beginng of the visits. My son has never complained of any type of pain after living her visits. You do not have to feel pressured with the cost of the procedures she set up monthly payments. She has great chair-side manners. The office is always clean and the secretaries at the front desk have pleasing attitudes.