I am a college student and I got braces with Dr. Groves in in high school. The braces straightened my teeth successfully. I came back in when I was visiting home to get a new retainer, and he was a bit overzealous in straightening my teeth just a little bit more. He ended up selling me a new retainer, and finally after a few months, he put my permanent retainer back on and took away my old clear retainer. It messed up my bite, and I was having jaw pain. When I came back in to get that fixed, he tried to place the blame on the me, the patient, by telling me it was my fault for not wearing the retainer he took away. When I questioned this, he was incredibly rude to me, and I had to go elsewhere to get this problem fixed. It's pretty clear that he doesn't treat you well once you're not a potential customer for expensive treatment.
out of 5 stars
