My son went to Dr. Ghatri and now my daughter is there. Moy son's teeth came out great and he had a great experience. A few times we had afternoon appointments and waited a long time to get in even though we came on time. Typical doctor's office. The staff was always friendly and professional. My son says he didn't see the doctor much during his visits. The technicians do everything! I would have liked to have had more status updates on what's going on and why. Overall, a good experience so far for both children. Of course, don't loose a retainer because it will cost you an arm and a leg!