The dentists and hygienists are exceptionally nice and friendly. My children enjoy their visits with them. However, they have a policy to schedule appointments 20 minutes before you will actually see the dentist. So, if you are on time for your appointment, you are "punished" by having to wait for at least 20 minutes to see anyone. If you are seeing the hygienist and dentist, you could wait for awhile between those visits. My initial visit with my 4 year old took over an hour and a half. That was for x-rays, a cleaning, and a brief visit with the dentist, but mostly we just waited in the lobby.
Also, the receptionists call to remind you and ask you to call back and confirm your appointment. If you get the answering service (after hours) they are generally rude and impatient. I do continue to take my children to this dentist, however, I feel they could work on being more considerate of their patient's time, and appreciative patients who arrive on time for their appointments.
out of 5 stars
