Review by
Smiling Patient
Stars:
4.5
on
2006-04-12
Link
Facilities:
Service:
Painless:
Results:
Cost:
This is a fun, kid-oriented office, decorated just for children. Parents are not allowed into the treatment area with kids, and this area has no dividers between chairs, so the kids can see/hear each other being treated. This has its pros & cons. I am not sure how I feel about it. My kids don't seem to mind, though. I have some friends that don't go there anymore because they weren't comfortable with the arrangement. The dental assistants make balloon animals for the kids, which is nice. One of the female assistants, however, was not very gentle in applying the x-ray film into my daughter's mouth- my child got a cut in her gum which bled a lot and hurt for a few days. She told me the lady was rough and didn't listen to her when she said it hurt (and she didn't even notice or say anything about the bleeding). My daughter is now scared to have that lady assistant work on her. Dr. Chan himself, the head dentist, is very friendly and explains treatment options well. Dr. Hsieh is a younger newer dentist, but she's nice and knows her stuff. We got switched to her without our consent. I would prefer to have been asked. My children ask when they will see Dr. Chan again, but I'm told he's unavailable. Overall, I recommend Dr. Chan.