Review by
Smiling Patient
Stars:
2.0
on
2011-05-31
Link
Facilities:
Service:
Painless:
Results:
Cost:
We have been patients of Nick Gorgani for 3 years and are finally fed up with the poor level of service at his practice. We will be going elsewhere.
1. Half the kids in Los Altos goes t this guy and the place is literally a factory. He spends about 45 seconds looking in your kids' mouth, but otherwise has his huge staff of hygentists handle the majority of your visit.
2. My son needed to get a butterfly retainer. Nick never caught this - I did. When he heard that I was talking to other orthos, other than the ones in his office, he proceeded to badmouth other orthos....not very professional and a bit too transparent. Pls give your parents a little more credit; we're not that naive about your financial alignments.
3. His front office desk staff which is one of the most incompetent offic es I have ever seen routinely makes scheduling errors causing my insurance to not cover our routine dental visit. They have on more than once ocassion scheduled earlier than 6 months casuing huge billing issues for our family, They then take no responsibilty for their mistakes.
There are tons of good dentists out there who actually care about their patients. I'm not sure why I wasted the three years I did there.
out of 5 stars
