I find the staff completely unprofessional. After my son's last visit, not only did the staff hound me for a $10 co-payment that I refused to pay because I had a credit on my son's account, they called me 3 times, and send me a nasty letter demanding the $10. What part of there is a credit on the account, the insurance will pay 90% on top of that do they not understand? I found the staff to be extremely ignorant. I discontinued going to the office and a year and a half later, I still have to call and demand my $39 dollar credit. How do they feel now that the shoe is on the other foot? I guess I'll have to keep harrassing them. Do not patronized this office, it will give you a headache!!!