My daughter fell and broke her tooth -- after office hours. When we arrived, we were both a fearful mess. Dr. Quo calmed us down, and fixed her tooth-- while keeping her happy with a video played in the TV on the ceiling. My two-year-old was treated with great respect and patience. What could have been very traumatic turned out to be just fine. Now she talks about the dentist being a "nice man" and "makes you feel better."