Seems like a nice dentist upon entering but, my daughter experienced pain and when expressed to the office mgr as to how it could be resolved, I was told there is no pain. Pain is subjective, no help was offered, only denial. Also, it should not be the policy of a pediatric dentist to keep parents out of the room there child is in. The amt of time it's been done(19yrs per the mgr) does not matter. Every child has different needs & in this world you never know what could be done when they aren't in your presence. Switched dentists immediately!