Doctor Stine is a very nice woman and a caring dentist. She is one of those "get the shot over with" types rather than a dentist who will take the time to slowly inject the novacaine ahead of the needle, so her procedures are not painless. Costs are reasonable, and her assistants are nice, if not the most competent. Unfortunately, we've experienced issues with the woman who is the billing manager and runs the front desk. My wife thinks that woman is just forgetful, but I find her rude and unpleasant. She has made several billing errors on our account, always in their favor, but never in ours, which I find suspicious. She will argue and argue about each mistake, and never consider that she might be in error. Also, she has made payment arrangements with us verbally and then "forgotten" and called us to harass us for payment. Although we both liked Dr. Stine, we've moved on to a dentist with a more competent front office, and have happily discovered that the new dentist is pain-free.
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