Dr. Bates was excellent with my daughter. She was scared of the laughing gas. Dr. Bates was so gentle and kind with her. She took off the laughing gas and gave her an injection instead and my daughter had no idea she had received a shot. Anytime my daughter was uncomfortable, Dr. Bates would stop and comfort her and didn't start again until my daughter was ready. I loved her "bedside manner." She was a very pleasant doctor, unlike many others we have been to. I would recommend her to anyone with children.