Parents are not permitted beyond the waiting room. My husband met Dr. Riggs during my kids' first visit and liked him, but in our subsequent visit (3 years worth) I never met him - not even to discuss out-of-the-norm procedures for my daughter. All communications were through his staff. I will say the wait time has always been brief and the waiting area has enough books/games to keep younger siblings occupied. Overall, there is definitely room for improvement.
out of 5 stars
