3 children---Dr. Emory's office manager did not process claims with dental companies, they considered us a bad debt, balance paid in FULL and because the office manager, NANCY did not like that I asked that she do her job, they asked us to no longer be a patient---MIND you, 3 children, numerous referrals to his office. HORRID, HORRID office personal---too bad his office staff is completely unprofessional, they cost him business. FYI, if you need a competent office staff, do not use this office!!!!!! Customer service is everything to a small business, wish Dr. Emory well in figuring that out in a slow economy!