Review by
Disappointed
Stars:
2.0
on
2010-12-01
Link
Facilities:
Service:
Painless:
Results:
Cost:
My daughter is a toddler and after having been treated by Dr. Emory when I was younger I had chosen to go to him.
I have never been treated so terrible and so pushed around by anyone, in any aspect of customer service in my life-
Her Father is deployed and they were completely unwilling to help me with anything regarding her treatment, insurance, or getting a referral to another Doctor.
When pressed to help they would completely refuse and snap at me. The Officer Manager, Nancy, completely forgot to schedule my daughter's appointment resulting in my daughter's cracked tooth to go untreated for more than 2 weeks. When asked why she had 'forgotten' the appointment she only became upset and accused me of not calling back- when I had left several messages.
Can you imagine a 2 year old with a completely cracked molar, being un treated?
I am so disappointed and will tell anyone I meet to avoid this office AT ALL COSTS.