I have been going to an amazing dentist who unfortunately no longer accepted my insurance so I tried this practice since their location was convenient. Between the waiting to be called back, cleaning and for the dentist to check me after the cleaning I was there for over 2 hours! Before starting the x-rays I explained to the hygenist that I have an extra bone on the roof my mouth and under my tongue causing the x-rays to be extremely painful. She goes on to say that there's nothing she can do about that, that it was going to hurt and to pretty much suck it up. She keeps telling me to bite down harder and I explain to her that I can't because it's cutting my mouth to which she replies, after checking with her finger, that well you're not bleeding so it's fine! After that she starts to take the tool to the gum line and pulls it along the gum line to check for gum disease. Immediately tears start to well up and then just start falling down my face. I tell her that I don't want this done and I've never been to a dentist that does it like this. (I've never had an uncomfortable or painful dental experience before) She says come on now you're an adult don't cry it will be over soon enough. After she's done terrorizing my gums she goes on
out of 5 stars
