Our son had 10 teeth decaying at 3!! The first dentist was cold, very matter of fact, and said 4 crowns, 4 fillings, 2 extractions!! Dr. Parker was warm, funny, and said oh no, and did 2 crowns and 10 fillings. The crowns were done in her office with him wrapped in a velcro hug board to keep him still. I wasn't allowed in the room, which I didn't like, but he did fine. There was a child across the hall having more difficulty whose mom was with him. Even though our insurance didn't cover it, she lobbied and got them to pay for his 10 fillings to be done at Children's under anesthetic to keep the mental trauma to a minimum. He likes her, jokes about his "silver teeth" and being a "crowned prince." Does not dread the dentist at all! And I credit this to her knowledgeable and caring strategy.
About Front Desk: I don't know why the waiting room is so uninviting, the staff so unsmiling, the transactions so cold and bureaucratic. Very little warmth! Very little for kids to do as they wait, no books or games, only ancient puzzles missing pieces. Even the artwork isn't kid friendly. Very clean, nicely laid out, roomy, but not warm.
Front desk:
I know this doctor: 1 yr