Review by
Smiling Patient
Stars:
1.0
on
2017-10-01
Link
Facilities:
Service:
Painless:
Results:
Cost:
This is the WORST place to take your child. They ‘seem’ very sweet and concerning towards the children by giving out balloons and speaking directly towards them instead of the parents which would be nice if they didn’t mention untreated cavity’s leading to death to my nine year old daughter. Most likely
to mask the fact that the place is a complete DUMP. They have shelves falling off the walls, tape holding cracks.. I could deal with all this due to it being so hard to find a dentist with my insurance, but what I can’t deal with is a SCAM. They told me my only option for my nine year old daughter that had a cavity on her baby tooth was to do a pediatric root canal. When we came in for the procedure Dr. Galli’s wife who runs the place mentioned they don’t work with porcelain caps that I would have to put a silver cap over the tooth. After explaining to her that I was not willing to put a silver cap that’s when she went bi polar, literally! She yelled that I had to leave. That they had patients waiting. As confused as I was I told her that I would like to do the remaining minor cavity’s in the mean time and I would go elsewhere for the root canal. She stated ‘you don’t trust my professional opinion, leave now!’ I told her that I did trust her opinion however, I preferred my daughter had a white cap instead. It was more of a cosmetic preference for me. She screamed at me and told me that I didn’t trust her and she doesn’t want to deal business with me. After this woman has unprofessionally embarrassed not only me but herself, that’s when she told me I was a terrible parent for not doing the procedure with them! Mind you, in front of not only MY children but also in front of the other parents and children watching in terror, in the waiting area. I left that day to Lutheran Dentist to have a doctor tell me that they could just extract the tooth seen that it was a baby tooth and that they were probably miss leading us for insurance money. Please parents be aware of where you take your children. These people are insane and should be shut down. I plan on calling the better business bureau on these lunatics.
out of 5 stars
