Scheduling: LIke most Dr's or dentists' offices, the wait time for the appointment is quite long. The soonest appointment would usually be a month from the day you call. However, this might be due to the fact that his office is very popular. It is a great practice. Furthermore, once you are in the office, there basically is no wait time for the appt.
Staff: The staff members are extremely helpful and very courteous. No jaded workers here. I had billing issues and they were so willing to help me with patience. Their attitude is seldom seen in the healthcare field.
Dentists: My daughter was sooo nervous the first time she went, that she started crying before the dentist even came in. However, the dentist was incredibly patient and wonderful. She explained everything to my daughter and made her feel at ease. It was a tear-free experience. My daughter left with big smiles. The second dentist was equally patient and pleasant. My daughter is going to be a-ok with going to the dentist.
Environment: Everything that I could see was totally clean. Nothing was worn out or dirty, even in the waiting room. The equipment and supplies are new and top notch. They do not compromise when it comes to your child's care.