Review by
Smiling Patient
Stars:
1.0
on
2014-04-04
Link
Facilities:
Service:
Painless:
Results:
Cost:
We had an awful experience today at your office. The hygienist made my son (almost 3) very uncomfortable. He does so well at other places. Her attitude wasn't very good. She asked me if he had any "health issues" when he needed few more mins to play (in the play room) before going in. Instead of making him feel comfortable before cleaning his teeth, she started to clean his teeth right away and hurt his gums. When I was trying to make him feel better and explain that it is ok etc, she just walked away saying - "I will let you both figure it out". She made some comments to other staff, so people started giving us looks. Doctor spent hardly 5 mins with us.
She did not put any extra efforts to make the child comfortable. I feel like she gave up easily. Some kind words would have been nice.
We went back after having a talk with my son in the car. He wanted to sit up while she brushed. She had problems with that as well. She decided to brush only with Fluoride and didn't clean the teeth after that.
Worst appointment ever, sorry to say that we aren't coming back.
out of 5 stars
