Dr Prices office had never calmed my youngest childs fear of the dentist and one of the hygienist was so rough and uncaring, that I had to ask for someone else to care for my child and made sure she was never the one to clean my childrens teeth after that visit. Additionally, after going to this office for 5 years (twice yearly at least), when I had an insurance change, I was told that they did accept the new insurance both at the time that I scheduled the appointment and at the time of service. After the fact, when I received the bill for full payment, I was informed that they had billed my insurance incorrectly. I received numerous different answers every month that I called to follow up on it till I was finally informed that they actually did not accept my insurance. We have tried to work with them (as my insurance company has disclosed to us that they could cover the bill under certain circumstances). However, Dr Prices wife would rather ignore the attempts we, and thier office staff , have tried to resolve (all due to their misinformation on what insurance they accept).
out of 5 stars
