Review by
Smiling Patient
Stars:
2.5
on
2009-07-24
Link
Facilities:
Service:
Painless:
Results:
Cost:
I took my daughter's to Dr. Steyer's office when we moved to Bixby. We used to go to Dr. Owens. Both are pedriatic dentists. The initial visit was fine. My eldest had two cavities. She returned to get both filled. He covered her nose with a nitrous oxide mask. This is standard. In addition to the nose being covered, Dr. Steyer uses a latex dental dam over her mouth. Never have seen this before for a filling. My daughter has previous fillings and a dental dam WAS NOT used. She has asthma. The the combo of her mouth and nose being covered caused her panic. She told Dr. Steyer she couldn't get air and he advised her she fine. We filled one and stopped. Went to get the second and asked over the phone if the procedure could be done without the dam. They advised I could ask when I arrived at the appt. I arrived and the dental assistant said 'no.' I asked her to check with Dr. Steyer. She opened the door and called us back. I asked if this meant there would be no dam. She said 'yes' chastised me and my daughter about the mistake we were making by not using the dam. My daughter was in tears. She is ten. We left and I got a bill for failure to keep our appointment. Nice. We are going back to Dr. Owens in Broken Arrow.
out of 5 stars
