I have been going to Dr. Harshaw my entire life. I'm now 27 years old and am finally making plans to move on to the "adult" dentists. I have never in the 20+ years I have been going to Dr. Harshaw ever had a complaint about anything. The staff is great!
As I kid it was always cool to be able to watch TV during the cleaning, they give you the remote, so that was a nice distraction. They also have a prize basket that kids can get a little prize out of after their cleaning. And if that's not enough, the waiting room has video games, kids love it. I HIGHLY recommend Dr. Harshaw and his staff.