My girls have been going to Dr Reich for about 4 years now, we all love him. The visits are pleasant he makes both the parents and children feel comfortable. My daughter had fillings, etc at age 4 and was not at all tramatized by the experience, she loves going to see Dr. Reich. His staff is always courteous. He always sends a birthday card. And the reminder cards are always on time! I can even convince my husband to come to the appointments since he can be entertained with the arcade games while he waits. The wait has never been unreasonable, they schedule very well! Now if only he would see us adults :)-