Review by
Smiling Patient
Stars:
1.0
on
2011-11-16
Link
Facilities:
Service:
Painless:
Results:
Cost:
My husband and I took our 5 year old son to Dr. Franz for an assesment of a cracked tooth that needed treatment right before we left for a 3 week vacation. We were astonished at Dr. Caren Franz's lack of interest in answering even the most basic questions pertaining to our sons treatment plan. She was extremely insensitive to our concerns. She recommended a silver overlay that would be crimped over his tooth after she removed the pulp. Although our son had no pain it was important to us that this procedure was handled before we went away and we requested to pay extra to have the crown be a white cover rather than the silver overlay she was suggesting. She was very put off by our request and insisted this wouldn't last and she would have to order it and that would take even longer. After some more discussion we agreed to do what she suggested and then she said she didn't have any time left to see him and we'd have to set another appt? We pleaded that this was important to do before our vacation and she was very rude and said other patients needed her time too. She appears very disinterested in any parent that actually cares about the treatment plan being received. The staff is also just as immature and unprofessional.
out of 5 stars
