Review by
Smiling Patient
Stars:
2.0
on
2012-08-28
Link
Facilities:
Service:
Painless:
Results:
Cost:
Please, please, please DO NOT take your young children here!!! We had just moved to Frisco and had to find a new dentist. Dr. Rubin was extremely rude and insensitive to my child AND me on my 5 yr old sons first visit. He seemed rushed and that he had better things to do (this is my third child, so didn't have a lot of questions, etc). Office spent much more time checking me out and making me PREPAY in order to schedule a filling, even though I couldn't even get an appointment for two-three weeks later. I was shocked! Dr. Rubin is much more worried about paying for his cute office than he is about kids teeth and their experience there! On the visit for the filling (I know, at first I thought i was overreacting so went back) I was waiting in the lobby when a mother with two children came in - one with special needs. The hygienist called them back, saw the special needs child, saw the mom having problems getting that child to go with them and actually just left them in the lobby and went to the back, shutting the door on them. I had to help the mother by holding the door for her! I overheard the mom saying she had called ahead to let them know she would need help and to please call her other child back first! Horrible!!
out of 5 stars
