Excellent, friendly staff who actually motivated both my young children to take care of their teeth! I don't have to force them to brush; they actually insist on it before they go to bed. I've been very impressed with their ability to work with the kids in such a way that they can get the work done (cleaning, x-rays, fillings) with the children happily cooperating.
The only downside from my point of view is the cost, which only became an issue when my 5 year old needed fillings. Compared to the price that my (non-pediatric) dentist charges for fillings, Dr. James costs approx. 3 times as much out of pocket (i.e. after insurance adjustments). For example, I got 5 fillings from my dentist, and the out of pocket cost was $233. The price for 1 filling in my 5 year old? $150 without sedation fluid (sedation fluid makes the child akin to being intoxicated; without sedation fluid, they use nitrous), $250 with sedation fluid. I'm willing to pay it, but I feel the pinch in my wallet.